Please be informed that our outlets will be closed from 9 Feb 2024, 3.30PM (Friday) to 13 Feb 2024 (Tuesday). We will resume operations on 14 Feb 2024 (Wednesday). Happy Chinese New Year!
Please be informed that our outlets will be closed from 9 Feb 2024, 3.30PM (Friday) to 13 Feb 2024 (Tuesday). We will resume operations on 14 Feb 2024 (Wednesday). Happy Chinese New Year!

Delivery FAQs

Delivery

SGD$4 per location for deliveries in Singapore. Delivery fee is waived for orders above SGD$200. We also offer self-collection, which is free of charge, at any of our locations across the island.

Yes! Self-collection is free of charge and you can pick-up your order at any of our locations during operating hours.

Orders will be shipped within 2 working days. It will then take about 4 working days to deliver.

All products purchased are final, non-refundable, and non-exchangeable.

Orders

We currently do not offer a tracking number. If you do not receive your parcel within the estimated time of delivery, please email to logistic@skinlabmedspa.com
Easy! You can make changes to your shipping address within the hour after making your purchase. Simply drop us an email at logistic@skinlabmedspa.com with your order number and new shipping address.
For now, all orders are made in Singapore Dollars (SGD) only.

All products purchased are final, non-refundable, and non-exchangeable.

We accept payment with PayPal, Atome, Visa, and Master credit or debit cards.

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